We promise to make a difference in your business. We do this by supporting you through proven systems, invaluable resources and decades worth of experience in several areas:
Right at Home provides the industry’s most comprehensive training programme in two dynamic phases.
Phase One consists of two full weeks at our head office. During this time, you’ll learn about the administrative and operational sides of the business. You’ll also learn about successful sales and marketing techniques. And you’ll receive detailed computer software instruction on our communication and invoicing systems.
Phase Two takes place at your place of business after you open, when we provide on-site guidance to help you establish successful daily routines to help grow and maintain your company.
It takes a special kind of person to deliver the care we demand for our clients, so we provide:
- Recruitment and selection systems that help you hire friendly, trustworthy caregivers.
- Comprehensive Induction Training programme, which is continuous and covers caregiver training in areas such as Food Hygiene, Health and Safety, Moving and Handling and First Aid.
At every stage of your business development, you’ll have access to a team of experienced specialists that can help guide you through any situation.
In the early stages of your business, you’ll be included in our RightStart Program. You’ll have a single support person assigned to you who is dedicated to answering all of your initial questions as a new franchisee.
After leaving the RightStart Program, we provide ongoing support. You’ll always receive personal strategic support that’s scaled to your individual needs and business size.
Because the day-to-day management of finances is so critical, we will assist you with payroll, taxes and our online business management tools.
Right at Home provides numerous opportunities every year for our franchisees to receive additional training in running their businesses. These come at numerous times throughout the year and in several forms:
- Local Market Meetings
- Annual Strategic Planning Meetings
- Periodic Conference Calls